P: 571-730-4330     VP: 202-540-8617

Right Service. Right Result.

As a leading provider of sign language interpreting and CART services, we proudly claim a 95% fill rate on all services scheduled. (Yes, even the short notice ones.)

Let us work our magic for you. 

It takes assessment and evaluation know-how, coordination experience, a commitment to accountability, and the trust of a wide pool of qualified, certified professionals to appropriately meet your needs.

Our Services

Sign language Interpreting

Our sign language interpreting service facilitates communication and convey all environmental and signed information to ensure that both Deaf and/or Hard-of-Hearing and hearing individuals may fully communicate.

CART Services

Our Communication Access Real-time Translation (CART) delivers near real-time transcription of spoken conversations into text captions, displayable on projectors, computers, laptops and mobile devices. 

Remote Interpreting & CART

Our sign language interpreting and CART services are available remotely via a computer or mobile device with an Internet connection. AVIA, our video remote interpreting service, is available on both a prescheduled and on-demand basis.

Want to learn how AVIA is being used in educational settings? Learn more.

Ready to place a request for one of our qualified Interpreters and/or Writers?

Need additional information or want to discuss your needs prior to scheduling services? Click here. 

Service Expectations

Our Service Expectations build upon our commitment, the Access Promise, to deliver an enriched and empowered experience, and are designed to elevate the service experience of those requesting and receiving our services.

How do we elevate the service experience of our customers?

Communication Commitment

Post Confirmation Commitment

We commit to acknowledge the completeness of requests within 12 business hours, confirm our ability to fill the assignment within 4 business days of receipt, and fill all requests officially accepted.
We commit to not change the 
​scheduled practitioner coming to your location within 48 hours of the assignment.

Expert Admin Personnel

Confidential Feedback

We commit to employ experienced scheduling personnel that intimately understand the needs of consumers and the details interpreters need to be successful.
We commit to provide regular opportunities for feedback to be discretely and directly shared with our Senior Management Team. Share and we will contact you to discuss.

Our Practitioners

At the center of our services is an assessed, qualified, certified practitioner committed to their craft and a professional code-of-conduct. 

Interpreter code-of-conduct. Writer code-of-conduct.

We complement the commitment of these practicing professionals with a commitment to service excellence and rigorous quality assurance.

Assessment & Evaluation

We are serious about the caliber of interpreters and writers in our employ. Each interpreter we work with successfully completes a rigorous assessment process  to ensure their skills meet the high expectations of those who hire us.

Screening Overview

Online
Our interpreters produce a recorded sample of their work using our online platform in order for us to evaluate how they will perform.
Ethical Evaluation
We evaluate the ethical decision-making of our interpreters in order to assure effective management of their decisions and conduct while on the job.
Written Diagnostic
We provide a written diagnostic of our evaluations in order to support the interpreter enhancing their skills and providing our administrative staff with a better understanding of where to place them.
Deaf Presenters
We engage Deaf and Hard-of-Hearing individuals to assist us in our assessment of interpreters. 
Preparation Opportunities
Our screening allows us the ability to assess the interpreter’s effectiveness in preparing for an assignment.
Would you like to provide feedback on the experience you had with one of our practitioners? Share Feedback.

Service Settings

We are proud to provide sign language interpreters and CART writers, onsite and remotely, for nearly every setting imaginable.

Settings include, but are not limited to:

Education 

Government 

Legal​​

Medical

Mental Health

Non-Profit​​

Private Business

Special Events
​Vocational Settings​

Want to learn how AVIA is being used in educational settings? Learn more.

Are you a sign language interpreter or CART writer looking to join a team of passionate professionals? Sign up now.